Panduan meningkatkan kualiti layanan urusan melalui telefon

Panduan meningkatkan kualiti layanan urusan melalui telefon

Bibliographic Details
Corporate Author:	MALAYSIA
Format:	Book
Published:	Kuala Lumpur : Jabatan Perdana Menteri , 1991
Series:	Pekeliling Kemajuan Pentadbiran Awam Bilangan 1 tahun 1991
Subjects:	Telephone etiquette Telephone in business

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