APA (7th ed.) Citation

Maurer, R. (2013). The spirit of kaizen:: Creating lasting excellence one small step at a time. McGraw-Hill.

Chicago Style (17th ed.) Citation

Maurer, Robert. The Spirit of Kaizen:: Creating Lasting Excellence One Small Step at a Time. New York, USA: McGraw-Hill, 2013.

MLA (9th ed.) Citation

Maurer, Robert. The Spirit of Kaizen:: Creating Lasting Excellence One Small Step at a Time. McGraw-Hill, 2013.