APA (7th ed.) Citation

Summers, D. C. S. (2005). Quality management: Creating and sustaining organizational effectiveness. Pearson Prentice Hall.

Chicago Style (17th ed.) Citation

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J.: Pearson Prentice Hall, 2005.

MLA (9th ed.) Citation

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Pearson Prentice Hall, 2005.