D'Cuz, E. (2002). Staff and service management. Golden Books Centre.
Chicago Style (17th ed.) CitationD'Cuz, E.M. Staff and Service Management. Petaling Jaya: Golden Books Centre, 2002.
MLA (9th ed.) CitationD'Cuz, E.M. Staff and Service Management. Golden Books Centre, 2002.
Warning: These citations may not always be 100% accurate.