Guidelines for implementing MS ISO 9000 in the Civil Service - MALAYSIA Jabatan Perdana Menteri (Kuala Lumpur : Jabatan Perdana Menteri, 1996)
Keywords: Civil service -- Malaysia -- Handbooks, manuals, etc; ISO 9000 Series Standards -- Handbook, manuals, etc; Public administration -- Malaysia -- Handbooks, manuals, etc; Quality control -- Standards -- Malaysia