Mazlan Ahmad. (1998). PUBLIC service management: Achieving quality performance in the 21st century. Institut Tadbiran Awam Negara (INTAN).
Chicago Style (17th ed.) CitationMazlan Ahmad. PUBLIC Service Management: Achieving Quality Performance in the 21st Century. Kuala Lumpur: Institut Tadbiran Awam Negara (INTAN), 1998.
MLA (9th ed.) CitationMazlan Ahmad. PUBLIC Service Management: Achieving Quality Performance in the 21st Century. Institut Tadbiran Awam Negara (INTAN), 1998.
Warning: These citations may not always be 100% accurate.